Frequently Asked Questions

What are Luxury Preserved Roses?
Our Luxury Preserved Roses are real, fresh-cut natural roses that have been carefully preserved to maintain their natural beauty, softness, and vibrant color for up to a year. These stunning rose arrangements are handcrafted with precision to create elegant bouquets that last, making them a perfect gift or décor addition.

Do Luxury Preserved Roses really last a year?
Yes! When kept at room temperature and away from direct sunlight, our Luxury Preserved Roses can retain their fresh appearance and texture for up to 3 years, giving you long-lasting floral beauty without the hassle of maintenance.

Can I customize my own rose box arrangement?
Absolutely! We welcome custom orders and work closely with you to create your unique rose box. You can choose from a variety of colors, patterns, letters, and symbols to make a bespoke Luxury Preserved Roses arrangement tailored to your preferences.

Is it possible to include a personalized gift message?
Yes, during checkout, you can add a personalized card to accompany your rose arrangement. You may also request a blank card to write your own message.

Will my gift order include a price-free invoice?
If the billing and shipping details differ, your order will be marked as a gift, and an invoice excluding prices will be included in the package.

Should I keep my preserved roses inside the box?
To preserve the optimal appearance and longevity, we recommend keeping the roses inside their carefully crafted rose box. Removing the roses may cause damage or disrupt the arrangement.

How do I care for my Luxury Preserved Roses?
Our preserved roses require no watering, pruning, or maintenance. Simply keep them out of direct sunlight and maintain room temperature to enjoy their beauty for years.

Can I schedule a specific delivery date?
Yes! You can select your desired delivery date during the ordering process. For Miami-Dade County, our personal courier ensures timely deliveries. Nationwide delivery times depend on the shipping carrier and may vary.

Do you offer international shipping?
Yes, we ship Luxury Preserved Roses worldwide, including free shipping within the USA and Canada. Please refer to our Shipping & Delivery page for details.

Do you accept international credit cards?
We accept international credit cards, but the billing address must match your card. For payment issues, PayPal is recommended.

Have questions?
Our customer care team is available 24/7 to assist you. Please send us a message below and we will be happy to help!